Terms and Conditions

Effective Date: January 2025
Last Updated: January 29, 2025

Welcome to Pack.tax. These Terms and Conditions govern your use of our website and tax filing services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our site.

1. Introduction

Pack.tax ("we," "us," or "our") provides tax filing services for individuals and businesses. These terms outline the rules and conditions for using our services.

2. Use of Our Website and Services

You must be at least 18 years old to use our services.
You agree to provide accurate and complete information when using our services.
You may not use our site for any illegal or unauthorized purpose, including fraudulent tax filings.
We reserve the right to refuse service to anyone at our discretion.

3. Account Registration & Security (If Applicable)

If our services require account registration:

You must provide accurate and current information.
You are responsible for maintaining the security of your login credentials.
We are not responsible for any unauthorized use of your account.

4. Services Offered

Pack.tax provides tax preparation and filing services for both individuals and businesses.

Our services are provided "as is" and "as available."
We make every effort to ensure accurate tax filings based on the information you provide.
We do not guarantee any specific tax outcomes or refunds beyond legal and regulatory compliance.

5. Payment Terms

Payments must be made via credit card, check, or Venmo before service completion.
Once services are rendered, all sales are final, and we do not offer refunds.
If there is an error in your tax filing due to our mistake, we will work to correct it at no additional charge, as part of our Pack.tax Guarantee.

6. Privacy & Data Collection

Our use of personal information is governed by our [Privacy Policy]. By using our services, you consent to the collection and use of your data in accordance with our policy.

We collect names, phone numbers, and email addresses for the purpose of contacting our clients.
All other personal and financial data is used solely for tax preparation and filing purposes.
We do not sell or share your data with third parties except as required by law.

7. Intellectual Property

All content on our website, including text, images, and logos, is owned by Pack.tax and protected by copyright laws.
You may not reproduce, distribute, or modify our content without written permission.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party sites.

9. Limitation of Liability

We do not guarantee that our website will be error-free or uninterrupted.
We are not responsible for any tax penalties, late fees, or legal issues resulting from inaccurate information provided by the user.
Our liability is limited to the amount paid for our services.

10. Termination

We reserve the right to suspend or terminate access to our website and services if you violate these terms.

11. Governing Law & Dispute Resolution

These terms are governed by the laws of the State of Utah. Any disputes arising from these terms shall be resolved in Utah courts.

12. Changes to These Terms

We may update these terms at any time. Changes will be effective upon posting to the website. Continued use of our services constitutes acceptance of any updated terms.

13. SMS Communications Consent

By providing your phone number, you consent to receive SMS messages from Pack Tax related to appointments, tax preparation updates, document requests, and billing notifications. Message frequency may vary.

Message and data rates may apply. You can opt out at any time by replying “STOP”, or reply “HELP” for assistance.

SMS opt-in consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes under any circumstances.

For more information, please review our Privacy Policy.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
📧 info@pack.tax