Privacy Policy of Pack Tax LLC
Pack Tax LLC operates the https://pack.tax website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Pack Tax website.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://pack.tax, unless otherwise defined in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Sharing of Data
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Consent for SMS Communication & Privacy Policy
By providing your consent to receive SMS communications, you agree to receive text messages from Pack Tax at the phone number you provide. The information (including phone numbers) collected as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes under any circumstances.
We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined below. Your personal data will not be shared with third parties unless required by law or as necessary to deliver the services you request.
Types of SMS Communications
If you have consented to receive text messages from Pack Tax, you may receive messages related to:
- Appointment reminders
- Follow-up messages regarding your tax return
- Requests for documents or additional information
- Billing or payment notifications
- Service updates during tax season
Example:
“Hello, this is Pack Tax with a reminder of your upcoming appointment. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency
Message frequency may vary depending on your engagement with our services. For example, you may receive up to 2–5 messages per week during active periods such as tax season.
Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier’s pricing plan. These fees may vary if messages are sent domestically or internationally.
Opt-In Method
You may opt in to receive SMS messages from Pack Tax by:
- Submitting an online form on our website
- Checking the SMS consent box on client intake forms
- Verbal Agreement
Opt-Out Method
You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from Pack Tax. You may also contact us directly to request removal from our messaging list.
Help & Support
If you are experiencing any issues, you can reply “HELP” to any message or contact us directly at:
📧 info@packtax.com
Standard Messaging Disclosures
- Message and data rates may apply
- Message frequency may vary
- You can opt out at any time by texting “STOP”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages
If you have any questions regarding these terms, please contact Pack Tax at info@packtax.com.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.